Last updated: 6/1/2026
Antler Artistry respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, or purchase from our art mail club.
This policy applies to all visitors, customers, and subscribers.
1. Who We Are
Business name: Antler Artistry
Country: England, United Kingdom
Contact email: shannon@antlerartistry.co.uk
For the purposes of UK data protection law, Antler Artistry is the “data controller”.
2. What Personal Data We Collect
We may collect the following information:
a) Information you provide directly
- Name
- Email address
- Billing and shipping address
- Account login details
- Order and subscription details
- Messages sent via contact forms
b) Automatically collected information
- IP address
- Browser type and device information
- Pages visited and actions taken on our site
- Cookies and similar technologies
c) Payment information
Payments are processed securely by Stripe.
We do not store your full card details on our website.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Manage subscriptions and recurring payments
- Create and manage customer accounts
- Communicate with you about orders, shipping, and account activity
- Send transactional emails (such as order confirmations and shipping updates)
- Respond to enquiries
- Improve our website and services
- Comply with legal and tax obligations
We do not sell your personal data.
4. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we rely on the following legal bases:
- Contract: to fulfil orders and subscriptions
- Legal obligation: for accounting and tax records
- Legitimate interests: improving our services and preventing fraud
- Consent: where required (such as certain cookies)
5. Sharing Your Data
We only share your data with trusted third parties where necessary, including:
- Stripe – payment processing (including Apple Pay and Google Pay)
- WooCommerce – order and account management
- Shipping providers – to deliver your orders
- Website hosting and security services
All third parties are required to handle your data securely and lawfully.
6. International Customers & Data Transfers
We sell to customers in the UK, EU, and internationally.
Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place in accordance with data protection laws.
7. Cookies
Our website uses cookies to:
- Enable essential site functionality
- Remember user preferences
- Improve site performance
Some cookies are necessary for the website to function properly.
You can manage or disable cookies through your browser settings.
A separate Cookie Policy may apply.
8. Accounts, Comments & Forms
- Customers may create accounts on our website
- Visitors may submit contact forms
- Blog comments may be enabled in the future (comments are moderated)
When you leave a comment or submit a form, we collect the data shown to help prevent spam and respond to enquiries.
9. Data Retention
We keep personal data only as long as necessary:
- Order and transaction records are kept for legal and tax purposes
- Account data is retained while your account remains active
- You may request deletion of your account where legally permitted
10. Your Rights (UK & EU)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, contact:
shannon@antlerartistry.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
11. Data Security
We take reasonable technical and organisational measures to protect your personal data, including secure payment processing and website security tools.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.